Returns & Exchanges

At Boowan Nicole, we want you to be completely satisfied with your home and craft essentials, which is why we offer a 30-day return window for items in their original, unused condition. Whether you received a damaged item or simply changed your mind, our team is here to ensure a smooth and fair resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all components and accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.